ReplyTap Review

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ReplyTap is simply a customer service management tool. It is entirely cloud-based with a lot of advanced features such as built-in chat box, video calling, knowledge base, co-browsing features and so much more.

ReplyTap gives you everything you need to convert visitors into customers. Also, ReplyTap can help you support your visitiors. The vendor did make it possible for users to integrate ReplyTap with other exisiting tools on your computer. It’s amazing, isn’t it?

How Does ReplyTap Work?

  • On landing pages

When using ReplyTap, there would be a chat widget showing up on your sales page or landing page. That’s where ReplyTap helps support reps take care of your customers & answer all their questions as well as queries of your products or anything.

This is where you can get more customers. By live chatting, you can directly interact with the customers & persuade them to try your products.

  • On membership area

The membership area enables your customers to leave questions regarding what you’re offering. By combining the two of these areas, ReplyTap will make sure that your customers are served with great care & support.

What Are The Great Features of ReplyTap?

The Most Advanced Video Chat lead generation & support platform with extensive screen share, live support, Customer Support & Knowledgebase features.

ReplyTap has everything from bringing in customers to converting & supporting them all from one single dashboard.

You can Integrate ReplyTap within your existing app by passing on your customer details.

[+] Multipurpose Chat Widget:

  • ReplyTap places a Chat Widget on both the crucial areas of your sales funnel where you are more likely to lose a lead- the sales/landing pages & inside the members area. The sales landing page chat widget ensures that the visitor has a seamless browsing experience and do not leave if they fail to find what they are looking for.
  • They can simply write their queries in the chat widget that assists in chatting live with the web visitor & answering their query without having to wait for a reply.
  • The widget in ReplyTap Members’ area simplifies the process from ‘Buy Now’ to ‘Checkout’. This ever present chat assistant ensures that no lead is abandoned because, no assistance was available in the time of need.

[+] Audio Calling:

  • Prospects want instant service & they want it as fast as yesterday. That is why instead of providing contact numbers on your websites, ReplyTap lets you make audio calls to your clients without any 3rd party interface. That means just your agent & your client, with complete confidentiality. Efficiency will always be rewarded by your clients. What will be explained in ten messages over chat may be explained in 20 seconds over a call.
  • Show your clients that you’re the most efficient brand and they’ll stick by you with fierce loyalty. Interacting with customers can help you understand & settle their concerns more effectively and elevates you as their choice of brand. You build their confidence and they’ll build your brand.

[+] Broadcast Messages:

  • This is a pinnacle in the field of direct marketing. It’s a good thing to work hard, but it’s better to work smart. Save time & effort with this feature. Now you can broadcast the same message to all the web visitors in one stroke. No need to type out tedious individual messages…whether it’s a flash sale that is coming to an end, or an offer/contest that you are announcing, just type it and broadcast it to all your on-line web visitors in one simple click.
  • What better way to keep your customers engaged.

[+] Video Calling:

  • This right here is where we have upped our game. Up to 93% of communication is nonverbal. We have all heard how important body language is to a conversation. Not only can you provide instant audio calls, but now conduct video calls with your clients. Video calls help in executing better & faster assistance to your clients & help build brand credibility & efficiency.
  • Even the biggest names in the world markets have not yet included this feature in their engagement strategy. Be the first to start this revolution with ReplyTap platform..

[+] Co-Browsing Features:

And if video calling was not enough to deliver swift assistance, we are giving the option of sharing a screen with your web visitor. This way in case you need to explain a complicated procedure, or even if your visitor cannot perform a certain function themselves, you can just request to share screens and sort the problem out remotely.

[+] Knowledge Base:

  • Regardless of all the assistance you can provide over a chat, With ReplyTap, you’ll get the liberty of creating a know-how directory to your product. If your client needs to know how to perform a certain function, they can just enter the keywords & view all the listings related to their query. They can select the one most relevant, and resolve their own query in no time.
  • Pre-empting your customers’ issues & providing them with answers & solutions — there’s no better way to show your customers that…’You Care’.

[+] Intro & Exit Video Templates:

  • We at Replytap believe that the power of good communication has enough scope to overturn your business, regardless of the product.Not only are we providing you different tools to enable quality communications, but also with the aesthetics that will enhance the experience for your visitors.
  • ReplyTap aims to redefine interaction with its own set of video templates that play welcome videos on the chat widget.
  • Just insert your video in the ready-to-use video chat templates and you’re good to go.

[+] Chat Skins/Templates:

  • ReplyTap comes with its set of chat skins & templates to suit your colour palette. Now match your chat widget to your sales/landing page design & make it stand out in ANY background.

[+] Advanced Analytics In ReplyTap Dashboard:

To track your sales better and to zone in on the segments your product is popular in or needs more work in, ReplyTap conies with Advanced Analytics in the dashboard. Now get complete details about the prospects who visit your sales page. Get vital statistics about the members in your membership or shopping carts to track your popularity among segments of the audience.

[+] Hashtag Based Canned Response:

  • Time is money and we’re helping you save time, money & effort. It may happen that over time the questions you receive from the prospects may be similar. To save time on answering the same questions repeatedly, we allow you to save your canned response & retrieve them hashtags easily. This ReplyTap feature lets you address the Frequently Asked Questions faster.

[+] Typing:

  • There is no such thing as too much efficiency. So that your visitors remain continually impressed with your commitment to helping them, this feature enables you to see what your prospect is typing even before they hit on the “Send” button. This helps your agents to be prepared to answer instantly, thereby impressing your customer & being able to handle several at once.

[+] Multiple Agents:

  • Remain on top of your game by creating multiple agents for the same campaign to run the team like a ‘PRO’. Our in depth analysis gives you complete insights on the workload of your agent, thereby allowing you to allocate work to them and managing it accordingly.

[+] Survey At The End Of The Chat:

  • There’s no such thing as perfection and there should not be…because there is always room for improvement. There’s no greater lure for a customer than a marketer that cares. Providing a feedback survey at the end of the chat will show to your customers that you value their opinion and want to serve them better.
  • They won’t only readily dispense their feedback but also make loyal customers out of them, because they know their needs will always be taken care of here!

Prices & How To Buy It?

As you may know, ReplyTap is going to be launched on 19 July of 2017 so that you need to make a wise decision right now to have this wonderful software. Particularly, there is a variety of price packages for you to select at this moment, but the price tends to go up dramatically with every sale. As a consequence, do not hesitate anymore since you may regret later.

• FE: ReplyTap ($197)

• OTO 1: ReplyTap ($147)

• Complete Resellers Rights ($1997)

Before deciding to buy any packages, you have to consider all of the benefits carefully so as to maximize your satisfaction in the long run. For more useful information, I highly recommend that you should visit this website once:


“It’s A Great Deal. Should I Invest Today?”

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